Events

We have being receiving encouraging response from the series of ITIL/ITSM seminar that we conduct in 2006. Feedbacks from the participants indicated that these events has being helpful and educating. In view of the good response we will continue to organize more events in the coming months.

live events: ITIL V3 workshop

ITIL V3; Where to go from here?

ITIL has recently undergone a refresh with new set of 5 core books published on 30th May 2007. The major difference between v3 and its predecessor v2, is that v3 has adopted a lifecycle approach to IT management, instead of organising itself around IT delivery sectors. The new version V3 emphasizes on integration and brings in new focus and lastest practice in IT Service Management

Come join us in this workshop and learn about;

• What you can expect from V3

• How it will affect you

• How it will benefit you

• How you can make the transition to V3

For enquires please email to: marcom@crossroad.com.sg

webinars :

transforming from service desk to service management

Thursday, February 07, 2008
11:00AM - 12:00PM Pacific Time (GMT-8)

Be an IT Hero-Manage IT Risk for Maximum Profit!

Thursday, January 17, 2008
11:00AM - 12:00PM Pacific Time (GMT-8)